2nd Level Support Engineer - Cloud Infrastructure (all genders)

Effective Field

As a dedicated Cloud SysOps Engineer (all genders) you are an important part of our team of SaaS and Cloud specialists. Your focus is on ensuring the stable and high-performance operation of our SaaS Financial Services solutions in the areas of network, orchestration and the entire infrastructure, in short “Run and Maintain”.

•  You will be responsible for analyzing, diagnosing and resolving complex technical faults in our hybrid cloud infrastructure.
• You will be actively involved in the further development and optimization of our monitoring, logging and observability solutions
• You will be involved in setting up and maintaining backup strategies and disaster recovery plans.
• Our service is provided at various times. As part of the team, you will regularly take on weekly shifts to ensure the availability of our systems.
• You will create and maintain detailed knowledge base articles and troubleshooting guides to improve self-service.
• You will help optimize resource usage and cost control within the cloud environment.

What distinguishes you

Must Have:

• You have completed training in system administration/integration or a degree in a comparable field and are currently working in this area.
• You have sound network know-how in the areas of TCP/IP, routing and basic network security.
•  You have already gained experience with relevant AWS services
• You have very good knowledge of Windows Server and Linux as well as scripting (Bash, PowerShell etc.).
• You are characterized by self-responsible, proactive work and you actively contribute to solving problems and improving processes.
• You communicate fluently in German and English.

Nice to Have:

• You have a certification comparable to the AWS SysOps Administrator.
• You have first contact with HashiCorp products such as Nomad and Consul.
• You have knowledge of observability with industry-standard tools, e.g. NewRelic.
• You have experience with automation tools such as Terraform, Ansible and CI/CD concepts.
• You are characterized by analytical thinking and experience in finding solutions.

What you can expect

• We don't throw you in at the deep end, but offer you professional and personal training
• We enable you to work independently in an international environment. Get the best out of yourself!
• We want to grow! And you can too! We support your further development with offers that suit you
• Work-life balance is not just a slogan for us, but something we live every day, especially through our flexible working time models
• Technology, lifestyle or mobility - you choose what you need from our numerous benefits
• We are a team. This is also reflected in joint employee and sports activities

Are you passionate about what you do and want to support valantic FSA as a 2nd Level Support Engineer - Cloud Infrastructure (all genders)? Then become a part of our international and motivated team in Frankfurt am Main with your goals, ideas and wishes and apply to us now.